Not long ago I (Dr. Townsend) took my kids and some of their friends to a major league baseball game for an outing. While we were watching the game, a young boy sitting behind us was making everyone miserable. He was out of control, loud, and rude.
His parents did try to manage him, but their efforts were ineffective. They shushed him, praised him when he was quiet, bribed him with food, and threatened to take him out of the game. Nothing worked….