Boundaries Blog — performance
The Secret Ingredients to Stellar Performance
Jack Nicklaus is the greatest golfer the world has ever known. His record of major wins is unsurpassed, even years after his last victory. Winning eighteen major tournaments is a record that is likely to stand for a long time. For those of you who are not golfers, that is the equivalent of more Super Bowls, World Series, heavyweight championships, tennis Grand Slams, or any other sports crown won by a single person or team. If you're not a sports person, just call it the Oscars and think Katharine Hepburn.
Of all of his feats, one stands out to me....
Are You Ridiculously in Charge as a Leader?
Recently I (Dr. Cloud) was discussing personnel issues with a CEO. I asked him why he thought those problems were there. He talked about some reasons, most of which had to do with the various players involved, and also the "constellations" of a few teams. But then I asked him a simple question. "And why is that?" I asked.
"What do you mean? I think it is the reasons I just said."
"I know the reasons you said, but why do those reasons exist?" I continued.
"I don't get it. What do you mean?" he asked further.
"Who is the leader? Who is in charge of the culture? Who is in charge of the ways that it is working, the fact that all of that exists?" I pushed....
Love Requires You to Be Responsible
George sat in my (Dr. Cloud's) office, despondent. His wife, Janet, whom he loved deeply, had just moved out because he had lost another job. A very talented person, George seemed to have everything he needed for success. But he had lost several good jobs because of his irresponsibility and inability to follow through. Bosses loved the talent but hated the performance. And after several family disruptions because of his failures, Janet had had enough....
How to Regain Positive Momentum in the Midst of Negative Circumstances
I (Dr. Cloud) was addressing an organization in the aftermath of a financial meltdown. We discussed why so many people were feeling down, defeated, and unable to perform at the levels they were used to. (It is amazing how just knowing that there is a reason for why you feel the way you do can be helpful. I wanted them to know that they weren't crazy.) But then, I heard the words that I never want to hear....
How Your Openness to Feedback Impacts Your Performance
Business management expert Ken Blanchard says that feedback is the "breakfast of champions." Indeed, learning how we are doing and how to do better are keys to great performance. In fact, the best performance situations are when we are getting the most immediate feedback, which is from the task itself, as flow researcher Mihaly Csikszentmihalyi has found.
The problem tends to occur at the moment when we actually get the feedback, either from other people or from the outcomes themselves. That is when our leadership character shows itself. While Blanchard gets it exactly right about the kind of breakfast we need, truth is that not everyone has the same appetite for breakfast....